Goods inspection online implementation of "quality first" to carry out field inspection patrolsGoods inspection online implementation of "quality first" to carry out field inspection patrolsGoods inspection online implementation of "quality first" to carry out field inspection patrolsJuly 2-4Inspection Online(Beijing) Science and Technology Co.inspection of goodsThe inspection team braved the high temperature and heat and went to the inspection sites in Wuyi and Yongkang of Jinhua, Zhejiang Province to supervise and inspect the local inspection work of the company's dispatch service. This action adopts the mode of "surprise inspection + full-process verification", practicing the service concept of "quality first, customer first". "Quality first" isInspection OnlineBased on the fundamental guidelines of the industry, it not only means that the quality of each product is strictly controlled, but also that the quality consciousness is carried through in theinspection serviceThe whole process, from the professional operation of the inspector to the communication and collaboration with the customer, each link is based on quality as the core consideration for the third party.foreign trade inspectionWork to build a solid quality defense.Goods inspection online implementation of "quality first" to carry out field inspection patrols

Goods inspection online implementation of "quality first" to carry out field inspection patrols

July 2, more than 12:00 noon, inspection online inspection team to take "no pre-notification, directly to the scene" of the raid, to the Jinhua Wuyi Hongchuan tools, the inspector is on the "garlic press" product sampling. Through the way of "watching the actual operation, listening to the process, and asking the standard", the whole process of inspecting the sampling process of the inspector was supervised. Observe whether the actual operation of the inspector is standardized, understand whether the inspection process is scientific and reasonable, and ask whether the inspection standard is strictly enforced. At the same time, combined with the sampling program and sampling volume full inspection, product defects, size measurement and other aspects, and the inspection staff to carry out in-depth exchanges. Focusing on product defects and size measurement is more of a direct control of product quality, ensuring that every link from operation specification to data recording reflects rigorous professionalism. The person in charge also talked with the factory management and frontline staff, inquiring around the compliance of the inspection process, the service attitude of the inspectors, the level of professional skills and the clean practice.

Goods inspection online implementation of "quality first" to carry out field inspection patrols

In the afternoon of the same day, the inspection team rushed to Yongkang to carry out the inspection, and on July 3, they came to Wuyi Bison Electrical Appliances again to inspect the exported "gas stove" products. When inspecting this kind of products which are closely related to safety, the concept of "quality first" is more prominent. The person in charge strictly checked the safety indexes and performance parameters of the products to make sure that the products meet the quality standards and safety norms of the target market in the process of exporting and to avoid the loss of customers due to quality problems.

Goods inspection online implementation of "quality first" to carry out field inspection patrols

After each inspection tour, the person in charge will start in-depth communication with factories and listen carefully to the requirements of enterprises on goods inspection services. Goods inspection online focuses on collecting the service evaluation of the enterprises on the inspectors, aiming at further optimizing the service standard. This is also an extension of the concept of "Quality First". By understanding the needs and evaluations of enterprises, the company will continue to improve its own services, so that the service quality can better meet the actual needs of enterprises. The person in charge emphasized that the inspection is not only a self-improvement of its own service quality, but also a professional force to help enterprises' foreign trade products to go steady and far.

Goods inspection online implementation of "quality first" to carry out field inspection patrols

This inspection action will further promote the inspection of goods online to strengthen the management of the inspector and the construction of service quality control system. The normalized work of "Surprise Inspection" will be further implemented to ensure that the service concept of "Quality First" can be put into practice through continuous supervision and improvement, to continuously improve the quality of service, and to contribute to the high-quality development of the foreign trade industry.

Related News

Online Customer Service